Frequently Asked Questions

About reservations

Are there any cancellation fees?

We will inform you of the cancellation policy when you make a reservation. Please contact us as soon as possible.

What should I wear? Are there any clothes to change into?

Ideally, you should wear clothes that are easy to move in, but some salons may have treatment clothes available, so please feel free to contact us.

How long does the treatment take?

It depends on the treatment, but it is generally around 30 to 45 minutes.

How much does it cost?

The price varies depending on the service and time. Please see our website for a detailed price list.

About the treatment

Is there anything I should be careful of before and after meals or bathing?

It is advisable to avoid treatment immediately after eating or drinking alcohol. Since blood circulation is promoted after treatment, we recommend waiting a while before bathing.

Can men use the facility?

Yes, male customers are welcome. Anyone can use the facility, regardless of gender.

Can I receive treatment if I’m pregnant?

Treatment is possible even if you are pregnant, but please let us know in advance and after you enter the stable period. We will perform the treatment with the utmost care according to your physical condition.

What are the benefits of this service?

By providing oriental relaxation techniques, you can expect to recover from fatigue (alleviating physical discomfort, reducing stress, relaxing, improving the quality of sleep, etc.). Please use this service to soothe your body and relieve the fatigue of your trip so you can fully enjoy Japan.

Do acupuncture needles hurt?

The needles used are thinner than a human hair, so most people feel little pain or just a slight prick.
We use sterilized, disposable needles, so there is no risk of infection.

Do the manual massage services hurt?

The strength of the treatment can be adjusted to your preference. We recommend a level that feels just a little painful. If you feel any pain, please tell the therapist immediately. Please rest assured that we will not perform any treatment that is too painful.

What kind of services (techniques) do you provide?

Based on the preliminary medical questionnaire, we will combine Eastern techniques such as shiatsu, kneading, rubbing, and tapping, depending on the patient’s physical condition and wishes.

About payment

Can I use credit cards or electronic money?

Yes, you can. Please check with the reception desk for information about which stores accept credit cards and payment methods.

If you have any other questions, please contact us using the contact form.